FAQ
Find your answers here
Where do your products come from?
All of our products are handcrafted in Brazil by experienced artisans using traditional techniques and natural materials like clay and soapstone.
Do you ship to all U.S. states?
Yes! We ship anywhere in the United States. Shipping times may vary depending on your location, but most orders arrive within 5–10 business days.
Are the filters and cookware safe to use?
Absolutely. Our clay water filters are made with food-safe ceramic and come with a certified filter element. Our soapstone and clay cookware are also 100% safe for cooking and storing food, once properly seasoned.
How do I care for soapstone cookware?
Before first use, we recommend a simple seasoning process to strengthen the material and enhance performance. Clean only with soap and a soft sponge.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach to us directly. Our team is eager to assist you.